Feedback
All the comments below came directly from our clients and are quoted exactly:
"Opened a lot of doors and avenues to progress further."
"I would just like to thank all of the staff at Luton Foyer for giving me fantastic support since moving to Luton. I recently came out of a 17 year relationship and had no one to turn to. With your friendly staff and the support I have had, I was able to secure accommodation and help with housing benefit and all the stuff I needed to move. The Foyer is a fantastic resource and would recommend it to anyone in my situation. The time and effort spent with me and the hassle that you put up with was above and beyond. My greatest thanks to you all."
"I have been dealing with Luton Foyer for several months as I was homeless. If it was not for them I would have gone back to a bad relationship just for somewhere to live. But with many thanks and much love to such nice people I have a lovely flat and my life back. With many, many thanks to everyone, especially the homeless team. Thanks once again."
"I have the honour and most respectful to submit this note as my feed back to say thank you very much for helping me to find my new home. This is one of the best services I have ever had. Luton Foyer staff are very great, good and fantastic about the way they dealt with me and some of my friends. I am a very happy person now. I will recommend them to everybody and I hope the Government should make it bigger and help them. There is no better service than this. Thanks."
"I am very pleased with the help and support that I have received in finding a flat for myself. The Foyer Centre have managed to get me a place within a month of me coming to them to look for help. I wish them all the best for the future and will recommend the Foyer Centre to the general public and anyone else that is in the same situation that I have been in."
"I would like to thank Luton Foyer and anyone behind for the job they are going for us. I believe in Luton Foyer. It is the only place or organisation that is ready to help us all at a time when we need help."
"Very useful, I learnt a lot about my C.V., how to improve it and to have different versions and will implement the advice and suggestions immediately. A valuable service."
"Excellent outlet for people needing advice, help or education. A real inspiration to anyone interested. I would recommend them to anyone in need of help."
"The service has been very uplifting and encouraging. I feel I have really received the help I need."
"Thanks for all the help you've offered. The staff at Luton Foyer certainly did a wonderful job. Keep up the good work! Take care and God Bless!"
"This is the best thing in the world."
"Very friendly and very professional. Concise information. Valuable support and excellent service."
"The staff are very approachable and helpful. They should keep up the good work as they are vital to the community for helping people to get back on track to work."
"My Adviser was really friendly and easy to talk to, which meant I was able to ask questions about everything we spoke about without feeling awkward. I'm also glad my CV is sorted out and hopefully will now get a job."
86% of clients said they were “Very Happy” with the service they received and 13% were “Fairly Happy”.
97% said they would “Definitely Recommend” the Foyer to others.
Source: Client satisfaction surveys in April and October 2010.